Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website https://dot-canada.ca (the “Website”) and the purchase of products and services from DOT Canada (“DOT Canada,” “we,” “our,” or “us”).

This Website primarily serves business customers, resellers, installers, and commercial entities. By accessing the Website or placing an order, you confirm that you are acting on behalf of a business entity or for professional purposes.

If you do not agree to these Terms, you must not use the Website.

1. Business Use & Eligibility

1.1 B2B Use Only

DOT Canada operates as a business-to-business (B2B) eCommerce platform. Products are sold for professional, commercial, resale, or installation purposes unless expressly stated otherwise.

1.2 Authority to Bind a Business

By placing an order, you represent and warrant that you have the legal authority to bind the business, reseller, or organization on whose behalf you are acting.

1.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

2. Resellers & Authorized Installers

2.1 Reseller Relationship

Purchasing products for resale does not create an agency, partnership, franchise, or employment relationship between you and DOT Canada.

2.2 Installer Responsibility

Installers are solely responsible for proper installation, compliance with local codes, safety standards, and manufacturer guidelines. DOT Canada is not liable for installation errors or failures.

2.3 No Exclusive Rights

Unless expressly agreed in writing, no reseller or installer is granted exclusive territory, pricing, or sales rights.

3. Product Information & Professional Use Disclaimer

3.1 Technical Accuracy

Product specifications, compatibility details, and technical descriptions are provided for general reference only. You are responsible for verifying suitability prior to purchase or installation.

3.2 Professional Judgment

All products must be selected, installed, and used by qualified professionals. DOT Canada does not provide engineering, electrical, security, or legal advice.

4. Pricing, Payments & Commercial Terms

4.1 Pricing & Currency

All prices are listed in Canadian Dollars (CAD) unless otherwise stated and are subject to change without notice.

4.2 Taxes

Applicable taxes, including HST/GST/PST, will be charged in accordance with Ontario and Canadian tax laws.

4.3 Payment Authorization

By submitting payment information, you authorize DOT Canada and its payment processors to charge the full order amount, including taxes and shipping.

4.4 Fraud Prevention

We reserve the right to delay, suspend, or cancel orders suspected of fraud, misuse, or payment irregularities.

5. Orders, Acceptance & Cancellations

5.1 Order Acceptance

Order confirmation does not constitute acceptance. DOT Canada reserves the right to accept or reject orders at its discretion.

5.2 Order Cancellation

Orders may be canceled prior to shipment. Once shipped, cancellations are subject to our Returns Policy.

6. Shipping, Delivery & Risk Allocation

6.1 Delivery Estimates

Shipping timelines are estimates only and are not guaranteed.

6.2 Risk of Loss

Title and risk of loss pass to the customer upon delivery of products to the carrier.

7. Returns, Refunds & Restocking

7.1 Commercial Return Policy

All returns are subject to approval. Restocking fees, return shipping costs, and handling charges may apply.

7.2 Non-Returnable Items

Custom orders, special-order items, installed equipment, and clearance products are non-refundable unless required by law.

8. Warranties & Legal Disclaimers

8.1 Manufacturer Warranties

Products may be covered by manufacturer warranties. DOT Canada does not extend additional warranties unless expressly stated in writing.

8.2 Disclaimer of Warranties

To the fullest extent permitted by law, all products and services are provided “as is” and “as available,” without any express or implied warranties, including merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by applicable law, DOT Canada shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or installation failures.

DOT Canada’s total liability shall not exceed the amount paid for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless DOT Canada, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your misuse of products, improper installation, resale activities, or violation of applicable laws.

11. Intellectual Property

All Website content, trademarks, logos, images, and materials are the intellectual property of DOT Canada or its licensors and may not be used without prior written consent.

12. Privacy & Data Protection

Personal information is collected and processed in accordance with our Privacy Policy and applicable Canadian privacy legislation, including PIPEDA.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

You irrevocably submit to the exclusive jurisdiction of the courts of Ontario, Canada.

14. Amendments

DOT Canada reserves the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

15. Contact Information

DOT Canada
Website: https://dot-canada.ca
Email: info@dot-canada.ca
Phone: (833) 510-4446

Last updated: January 2026